Szende, Peter, author.
Human resource management in hospitality cases / Peter Szende, Suzanne Markham Bagnera, and Danielle Clark Cole. - Oxon : Routledge, c2020. - xxviii, 279 pages : illustrations ; 24 cm
Includes bibliographical references and index.
Part 1 : Meeting human resources requirements
Part 2 Building your leadership credibility
Part 3 : Building and managing performance
Part 4 : Encouraging others
Part 5 : Dealing with problem behaviors
Part 6 : Taking corrective actions
Part 7 : When employees are challenging your leadership
Part 8 : Relationship with your boss
Paret 9 : Managing a diverse workforce
Index
In English text.
9780815378020 (paperback).
Hospitality industry--Management--Case studies
Critical thinking--Case studies
Personnel management--Case studies
TX 911.3.M27 / S94 2020
Human resource management in hospitality cases / Peter Szende, Suzanne Markham Bagnera, and Danielle Clark Cole. - Oxon : Routledge, c2020. - xxviii, 279 pages : illustrations ; 24 cm
Includes bibliographical references and index.
Part 1 : Meeting human resources requirements
Part 2 Building your leadership credibility
Part 3 : Building and managing performance
Part 4 : Encouraging others
Part 5 : Dealing with problem behaviors
Part 6 : Taking corrective actions
Part 7 : When employees are challenging your leadership
Part 8 : Relationship with your boss
Paret 9 : Managing a diverse workforce
Index
In English text.
9780815378020 (paperback).
Hospitality industry--Management--Case studies
Critical thinking--Case studies
Personnel management--Case studies
TX 911.3.M27 / S94 2020