Paraiso, Mark Angelo Q., author.
Front desk operation / Mark Angelo Q. Paraiso and Angelie Marie L. Vizconde. - Sta. Cruz, Manila : Edric Publishing House, c2022. - 91 pages : illustrations ; 25 cm
Includes bibliographical references.
Chapter 1 : The hotel front office and its organization /
Chapter 2 : The hotel guest room
Chapter 3 : Interdepartmental communication
Chapter 4 : The reservations department
Chapter 5 : The procedure of guest registration and departure
Chapter 6 : Guest accounting
Chapter 7 : Night audit
Chapter 8 : Guest service
Chapter 9 : Hotel industry trends in guest service
Chapter 10 : Simulation activity
Chapter 11 : Hotel term dictionary
References
About the author
In English text.
9786218179882
Hotel front desk personnel.
Hotel management.
F TX 911.3.F75 / P37 2022
Front desk operation / Mark Angelo Q. Paraiso and Angelie Marie L. Vizconde. - Sta. Cruz, Manila : Edric Publishing House, c2022. - 91 pages : illustrations ; 25 cm
Includes bibliographical references.
Chapter 1 : The hotel front office and its organization /
Chapter 2 : The hotel guest room
Chapter 3 : Interdepartmental communication
Chapter 4 : The reservations department
Chapter 5 : The procedure of guest registration and departure
Chapter 6 : Guest accounting
Chapter 7 : Night audit
Chapter 8 : Guest service
Chapter 9 : Hotel industry trends in guest service
Chapter 10 : Simulation activity
Chapter 11 : Hotel term dictionary
References
About the author
In English text.
9786218179882
Hotel front desk personnel.
Hotel management.
F TX 911.3.F75 / P37 2022