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Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz, Ma. Christina Aquino.

By: Alcuaz, Vic, authorContributor(s): Aquino, Ma. Christina G., authorMaterial type: TextTextSeries: (HRM-Tourism series)Publisher: Manila : Rex Book Store, Inc., c2020Edition: First edtionDescription: v, 189 pages ; 26 cmISBN: 978-621-04-0383-1Subject(s): Tourism | CultureLOC classification: G155.A1 | A43 2020
Contents:
Introduction. 1. Understanding culture. 2. Key features of culture. 3. Tourism and the tourism professional. 4. Multicultural diversity in tourism. 5. Multicultural diversity among tourism-related professions. 6. Diversities: simple and complex. 7. Handling guest or customer diversities. 8. Handling multicultural peer diversities. 9. When your superior is diverse. 10. Diversities in diverse location. 11. Five ways to become a diversity champion. 12. Benefits of a diverse workplace. Conclusion.
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Item type Current location Collection Shelving location Call number Copy number Status Date due Barcode
Book Book Cavite State University - CCAT Campus
Book F F G155.A1 A43 2020 (Browse shelf) c.1 Available R0012393
Book Book Cavite State University-Learning Resource Center
Book F F G155.A1 A43 2020 (Browse shelf) c.2 In transit from Cavite State University-Learning Resource Center to Cavite State University - CCAT Campus since 03/13/2024 R0012394
Book Book Cavite State University - CCAT Campus
Book F F G155.A1 A43 2020 (Browse shelf) c.3 Available R0012395
Book Book Cavite State University-Learning Resource Center
Book F F G155.A1 A43 2020 (Browse shelf) c.4 Checked out 05/20/2024 R0012396

Outcomes-Based Education.

Includes bibliographical references and index.

Introduction. 1. Understanding culture. 2. Key features of culture. 3. Tourism and the tourism professional. 4. Multicultural diversity in tourism. 5. Multicultural diversity among tourism-related professions. 6. Diversities: simple and complex. 7. Handling guest or customer diversities. 8. Handling multicultural peer diversities. 9. When your superior is diverse. 10. Diversities in diverse location. 11. Five ways to become a diversity champion. 12. Benefits of a diverse workplace. Conclusion.

In English text.

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