Alano, Mark Jun L., author.

New normal : customers satisfaction on service quality of selected wellness spas in Cavite as basis for services improvement / Mark Jun L. Alano, Magel S. Ardina. - Rosario, Cavite : Cavite State University-CCAT Campus, 2022. - viii, 91 leaves : illustrations ; 28 cm

Undergraduate Thesis (BSHM) -- Cavite State University-CCAT Campus, 2022.

Includes bibliographical references and appendices.


In English text


Spas -- Service quality -- Philippines -- Cavite.
Customer satisfaction -- Philippines -- Cavite.
Hospitality industry -- Service quality -- Philippines -- Cavite.

UM RA 790.5.S37 / A43 2022