TY - BOOK AU - Baluyot, Michael Bhobet B., author. AU - Jimenez, Ma. Dina D., author. TI - Multicultural diversity in workplace for the tourism professional SN - 9786214063222 AV - F G 155.A1 B35 2022 PY - 2022/// CY - Intramuros, Manila PB - Mindshapers Co., Inc. KW - Diversity in the workplace KW - Multicultural education KW - Intercultural communication KW - Tourism KW - Culture N1 - Includes bibliographical references; Chapter 1 : Introduction to multicultural diversity and the concept of culture Chapter 2 : Concept of diversity Chapter 3 : Concept of cultural diversity Chapter 4 : Multicultural organization Chapter 5 : Cultural diversity management Chapter 6 : Cultural adaptation and cultural competence Chapter 7 : Business case for managing cultural diversity Chapter 8 : Working in a diverse environment Chapter 9 : Managing culturally diverse team Chapter 10 : Managing conflicts and cross-cultural communication Chapter 11 : Hospitality and tourism workplace diversity ER -