TY - BOOK AU - Serrano, Prof. Angelita Ong Camilar, author. TI - Principles of marketing SN - 9789719654308 AV - F HF 5415 S47 2021 PY - 2021/// CY - Intramuros, Manila PB - Unlimited Books Library Services & Publishing Inc. KW - Marketing N1 - Kto12 BEC ABM Strand; Includes bibliographical references; Chapter 1 : Marketing Principles and Strategies Lesson 1 : Marketing and Its Traditional Approaches Lesson 2 : Goals of Marketing Lesson 3 : Contemporary Approaches to Marketing Chapter 2 : Customer Relationship : Customer Service Lesson 1 : Relationship Marketing Lesson 2 : Customer Value Lesson 3 : Customer Relationship Development Strategies Lesson 4 : Customer Service Strategy in the Philippine Business Enterprise Chapter 3 : Market Opportunity Analysis and Consumer Analysis Lesson 1 : Strategic Marketing vs. Tactical Marketing Lesson 2 : The Marketing Environment Lesson 3 : Marketing Research Lesson 4 : Consumer and Business Analysis Lesson 5 : Marketing Segmentation, Targeting and Positioning Chapter 4 : The Marketing Mix Lesson 1 : Product Lesson 2 : Pricing Lesson 3 : Distribution Lesson 4 : Promotion Chapter 5 : Managing the Marketing Effort Lesson 1 : Market Analysis and Planning Lesson 2 : Marketing Implementation and Control Chapter 6 : Workshop and Presentation of Marketing Plan Lesson 1 : Writing and Presenting a Marketing Plan ER -