Alcuaz, Vic, author.
Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz, Ma. Christina Aquino. - First edtion. - Manila : Rex Book Store, Inc., c2020. - v, 189 pages ; 26 cm. - (HRM-Tourism series) .
Outcomes-Based Education.
Includes bibliographical references and index.
Introduction. 1. Understanding culture. 2. Key features of culture. 3. Tourism and the tourism professional. 4. Multicultural diversity in tourism. 5. Multicultural diversity among tourism-related professions. 6. Diversities: simple and complex. 7. Handling guest or customer diversities. 8. Handling multicultural peer diversities. 9. When your superior is diverse. 10. Diversities in diverse location. 11. Five ways to become a diversity champion. 12. Benefits of a diverse workplace. Conclusion.
In English text.
978-621-04-0383-1
Tourism.
Culture.
G155.A1 / A43 2020
Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz, Ma. Christina Aquino. - First edtion. - Manila : Rex Book Store, Inc., c2020. - v, 189 pages ; 26 cm. - (HRM-Tourism series) .
Outcomes-Based Education.
Includes bibliographical references and index.
Introduction. 1. Understanding culture. 2. Key features of culture. 3. Tourism and the tourism professional. 4. Multicultural diversity in tourism. 5. Multicultural diversity among tourism-related professions. 6. Diversities: simple and complex. 7. Handling guest or customer diversities. 8. Handling multicultural peer diversities. 9. When your superior is diverse. 10. Diversities in diverse location. 11. Five ways to become a diversity champion. 12. Benefits of a diverse workplace. Conclusion.
In English text.
978-621-04-0383-1
Tourism.
Culture.
G155.A1 / A43 2020