Serrano, Prof. Angelita Ong Camilar, author.

Principles of marketing / Prof. Angelita Ong Camilar-Serrano. - Intramuros, Manila : Unlimited Books Library Services & Publishing Inc., c2021. - x, 394 pages ; 26 cm

Kto12 BEC ABM Strand.

Includes bibliographical references.

Chapter 1 : Marketing Principles and Strategies
Lesson 1 : Marketing and Its Traditional Approaches
Lesson 2 : Goals of Marketing
Lesson 3 : Contemporary Approaches to Marketing
Chapter 2 : Customer Relationship : Customer Service
Lesson 1 : Relationship Marketing
Lesson 2 : Customer Value
Lesson 3 : Customer Relationship Development Strategies
Lesson 4 : Customer Service Strategy in the Philippine Business Enterprise
Chapter 3 : Market Opportunity Analysis and Consumer Analysis
Lesson 1 : Strategic Marketing vs. Tactical Marketing
Lesson 2 : The Marketing Environment
Lesson 3 : Marketing Research
Lesson 4 : Consumer and Business Analysis
Lesson 5 : Marketing Segmentation, Targeting and Positioning
Chapter 4 : The Marketing Mix
Lesson 1 : Product
Lesson 2 : Pricing
Lesson 3 : Distribution
Lesson 4 : Promotion
Chapter 5 : Managing the Marketing Effort
Lesson 1 : Market Analysis and Planning
Lesson 2 : Marketing Implementation and Control
Chapter 6 : Workshop and Presentation of Marketing Plan
Lesson 1 : Writing and Presenting a Marketing Plan


In English text.

9789719654308


Marketing.

F HF 5415 / S47 2021

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